Job Title: User Support Executive

Location: Mumbai (Work from Home with 10 days of training at T7E Mumbai Office)

Working Days: Monday to Saturday

Job Type: Work from Home (WFH)

Preferred Candidate: Female, based in Mumbai

• Key Responsibilities:
• Outbound Calls: Conduct outbound calls to promote the company’s products and services, and support in converting leads into sales.
• Inbound Calls: Handle inbound calls from users, addressing their queries and providing necessary support.
• Back Office Support: Assist with back-office tasks related to new projects of the company.
• Social Media Management: Post content on the company’s Facebook and Instagram pages.
• Maintain and respond to interactions on the company’s Facebook and Instagram pages.
• YouTube Management: Maintain and respond to comments and live chat on the company’s YouTube channel.
• WhatsApp Business Management: Manage and respond to messages on the company’s WhatsApp Business account.

• Requirements:
• Strong communication skills (Hindi & English) for handling both inbound and outbound calls.
• Experience in managing social media platforms (Facebook, Instagram, YouTube).
• Proficiency in handling back-office tasks and project support.
• Ability to work independently from home while maintaining productivity.
• Based in Mumbai and available for initial 10day training at T7E Mumbai Office.Note: This position is preferred for female candidates based in Mumbai.