Designation : Client Servicing

About T7E:-

T7E is a tech-enabled go-to-market strategy and solutions provider focused on the aftermarket industry. With a client roster that includes global brands like Gulf, HPCL, Mobil, JK Tools, AkzoNobel, ENI lubricants, Apar Cables, Henkel, Schaeffler, and reputed Indian companies like Nexon Paints and Tide Water Oil, we offer end-to-end workshop loyalty programs, channel and consumer targeted brand activation, managed manpower, content creation, and other CRM & advisory services.

Purpose of the Position:-

The Assistant Manager/Manager – Client Servicing will serve as the primary point of contact for clients, ensuring their satisfaction with the organization's delivery and services. This role involves building and nurturing client relationships through effective communication, planning, and exceeding client expectations.

Responsibilities:

• Prepare customized proposals and presentations, collaborating with the operations
  team to provide strategic solutions to clients.
• Manage the quality and timelines of regular and ad-hoc client deliverables, setting
  clear expectations and meeting targets.
• Demonstrate a strong ability to grasp concepts quickly and think beyond traditional
  methods to exceed client expectations.
• Analyze data and provide valuable insights to support decision-making and optimize
  client strategies.
• Maintain the client's database and share weekly MIS and project progress reports
  with clients and internal teams.
• Act as the Single Point of Contact (SPOC) for clients, efficiently transferring and
  aligning client briefs with internal teams.
• Understand clients' requirements, translate them into actionable briefs, and liaise
  with operations, creative, and tech teams to deliver projects within deadlines.
• Proactively build advocacy for T7E and yourself within the client organization to
  maximize revenue opportunities.
• Stay updated on client competition and industry trends, providing valuable inputs to
  enhance client strategies.

Academic And Trades Qualifications:-

• Essential:-Graduate.
• Desirable:-MBA (full-time/Part -time) in sales and
  marketing from a tier-2 or tier-3 B-
  School

Work Experience & skills:-

• Essential
  • 3 years of experience in client
    servicing/account management/BTL
    Activations/Creative agency/Main Line
  • Efficient in Excel & PowerPoint
• Desirable
  • 5 years of experience in sales and
    marketing/Creative agency/BTL agency
  • Advance Excel and Data analysis