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CRM Services

We can manage the operations of your multi-tiered customer marketing programs or offers. Based on your needs you can choose one or more of our services- conceptualizing program design, managing your existing vendors, running a multi-lingual contact centre and chat-based support.

Program Design

You know what your business and your most important customers need. Just brief us about your business context, your customer and the program objective and allow us to propose a program with all the necessary features for you. What's more! We put our money where our mouth is. If you approve the program, we can even run it for you.

Sales Team Engagement

A key stakeholder for marketing programs rolled out by marketing functions in large organizations are its own sales team. That is because not only are they the company's first level support for customers, they are also key to a successful roll out of many a trade and channel program. We liaise with sales teams on behalf of the marketing function to make this a smooth & effective process.

Vendor Aggregator

You find your vendors, you agree your terms with them and you transact with them. You just tell us what your contract with them is and what their SLAs are. Our team will oversee and manage it for you.

Customer Helpdesk

You have enrolled your key customers or end-consumers onto a CRM program. Now just leave in-bound and out-bound contact with them to us and we will keep you posted on the key metrices. Depending on how sophisticated your users are we can manage contact with them across modes.